Rawgate Atelier

Frequently Asked Questions

What materials do I need to start?

Begin with cotton paper (300gsm), a reliable brush (size 4 round), archival adhesive, a basic foil roll, and a smooth nib for calligraphy. Each course includes a specific list and affordable alternatives.

Are classes suitable for beginners?

Yes. We label difficulty clearly and provide foundational drills before moving to complex compositions. Start with our beginner calligraphy and watercolor essentials.

Do you offer live cohorts?

We run periodic live cohorts with critique sessions and Q&A. Live seats are limited to preserve quality. Check the course format in the catalog.

How long do I keep access to on-demand courses?

On-demand access is granted for at least 12 months from purchase. We notify you by email before any access window changes.

Do you provide certificates?

Yes. Upon completing all lessons and assignments, you receive a digital certificate noting hours and competencies covered.

What is your refund policy?

If a course does not meet expectations, contact us within 7 days of purchase. We may ask for feedback to improve, and we will process eligible refunds promptly.

Can I use the designs commercially?

You fully own the works you create unless a specific class provides licensed templates with stated restrictions. We do not transfer trademark rights.

Do you support accessibility needs?

We provide subtitles on on-demand videos, alt text for diagrams, and font scaling. Contact us for additional adjustments.

Do you offer enterprise training?

Yes. We create custom training paths for design studios and stationery brands. Get in touch via our contact page.

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